Refund & Return Policy

Refund & Return Policy

Last Updated: [12/01/2025]

At Badgitude, we take pride in creating high-quality, handmade badge reels. Please review our refund and return policy carefully before placing an order.


1. Custom & Personalized Items

Due to the nature of custom and personalized products:

  • All custom or personalized items are final sale
  • These items cannot be returned, refunded, or exchanged
  • Orders cannot be canceled once production has started

Please double-check personalization details before completing your purchase.


2. Non-Custom Items

For non-custom (ready-to-ship) items:

  • Returns or exchanges may be requested within [7] days of delivery
  • Items must be unused, unworn, and in original condition
  • Original shipping costs are non-refundable
  • Buyer is responsible for return shipping unless the item arrives damaged or incorrect

3. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within [7] days of delivery with:

  • Your order number
  • Clear photos of the item and packaging

Once reviewed, we will offer a replacement or refund at our discretion.


4. Lost or Stolen Packages

  • Badgitude is not responsible for packages marked as “delivered” by the carrier
  • Please ensure your shipping address is correct at checkout
  • We recommend contacting the carrier directly for delivery issues

5. Refund Processing

  • Approved refunds will be issued to the original payment method
  • Refunds may take 5–10 business days to appear depending on your bank or payment provider
  • We reserve the right to refuse returns that do not meet policy requirements

6. Exchanges

  • Exchanges are subject to product availability
  • If an exchange is approved and the replacement item is unavailable, a refund may be issued instead

7. Order Cancellations

  • Orders may be canceled only if production has not begun
  • Custom orders cannot be canceled once started

8. Contact Us

For all return or refund requests, please contact:

Email:Badgitudeco@gmail.com
Business Name: Badgitude